Organizational Systems Requirements For

Discussions on organizational learning typically ignore the role of individual learning by either inappropriately anthropomorphizing organizations or by treating organizational learning as a simplistic extension of individual learning. Our objective here is to examine organizational learning from an IT-support perspective, analyze requirements for organizational learning support systems (OLSSs), and discuss current developments and trends in these systems. Analyzing OLSS requirements involves several concepts in organizational learning: Operational vs. conceptual learning. The Lewinian model of experiential learning theory maintains that learning may be broken down into two processes: operational learning and conceptual learning. The former is described in [6] as the acquisition of skill or know-how to perform some action; the latter is the acquisition of know-why. SYSTEMS REQUIREMENTS FOR